Frequently asked questions
Straight answers about EmbedPortal, embedded dashboards, licensing and setup.
Product
What is EmbedPortal?
EmbedPortal is a white-label portal for sharing dashboards. You connect Power BI, Tableau, Amazon QuickSight, Looker, Domo or Metabase and share the dashboards with customers, partners or internal teams under your own brand.
Which BI tools does EmbedPortal support?
Power BI, Tableau (Cloud and Server), Amazon QuickSight, Looker, Domo and Metabase. You can also embed custom web apps, HTML files, PDFs and images.
Do I have to rebuild my dashboards?
No. Dashboards stay in the BI tool where you built them. EmbedPortal handles sign-in, access, branding and navigation around them.
Can I use more than one BI tool in the same portal?
Yes. Dashboards from different tools can sit side by side in the same navigation. Starter includes one BI tool integration; Professional and Enterprise include unlimited integrations.
Is EmbedPortal only for customer-facing analytics?
No. Teams also use it as an internal analytics portal for departments, with SSO, groups and row-level security.
Security and access
How does row-level security work in EmbedPortal?
You map fields such as region or customer ID to each group or user. EmbedPortal passes those values to your BI tool when a dashboard loads, so one dashboard shows each viewer only their rows.
Does EmbedPortal store my business data?
No. Dashboards are served by your BI tool. EmbedPortal stores account, configuration and audit data.
Does EmbedPortal support single sign-on?
Yes. Professional and Enterprise plans include SSO with SAML. Viewers can also be invited by email.
Can I check what a specific viewer sees?
Yes. Admins can impersonate a user to see the portal exactly as that viewer does, and impersonation sessions are logged.
Licensing and cost
Do external viewers need a Power BI Pro license?
No. When reports are embedded on Fabric or Power BI Embedded capacity, viewers sign in to EmbedPortal instead of Power BI, so they do not need Pro licenses.
How much does EmbedPortal cost?
Starter is $249 a month and Professional is $499 a month, billed annually. Enterprise is custom. Every plan includes unlimited dashboards, users and viewers.
Is there a free trial?
Yes, a 14-day free trial.
Is there a per-viewer fee?
No. Plans are flat, with unlimited viewers.
Setup and services
How long does setup take?
Most teams connect a BI tool and share a first dashboard in under an hour. White-glove onboarding is available for $149 per tenant.
Can I use my own domain and branding?
Yes, on Professional and Enterprise. Add your logo and colors, use a custom domain such as insights.yourcompany.com, and send emails from your own address.
Can your team build the dashboards for us?
Yes. Our analytics services team builds dashboards, pipelines and data models in Power BI, Tableau, Looker, QuickSight, Domo, Qlik and Sisense.
How do I get support?
Email support@atspark.com. We aim to reply within one business day.
Still have a question? Contact us or read the docs.
Try it with your own dashboards
14-day free trial. Unlimited viewers on every plan.